How do I close my account?

We get it, things change. Here's how to close your account.

At this time, we don't have an option to close an account automatically. We're happy to help! Please submit a request to our team and fill out the Account Closure Request form. 

Here's a few housekeeping items you'll want to keep in mind before letting us know:

1. Your account should be at a zero balance. Make a transfer to a linked account and keep in mind any upcoming payments or transfers you might have. 
2. Download your statements to your computer. 
3. Let your customers know that you're no longer using Pocketbook. It's also a good idea to delete any outstanding invoices you've sent to your customers so that they don't try to pay them after you've closed your account.